Privacy policy

Privacy Policy

Last updated: September 7, 2026

This Privacy Policy describes how KrischenCo LLC, doing business as KRISCHEN (“KRISCHEN,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through "Krischenco.com" (https://krischenco.com) (the “Site”).

For purposes of applicable privacy laws, KrischenCo LLC is the controller of the personal information described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with the Site.

Information You Provide

We may collect:

- Your name, email address, telephone number, billing address, and shipping address.
- Account information, including your username and password.
- Order information, including the products, sizes, colors, and quantities purchased.
- Payment and transaction information.
- Customer-service communications, return requests, product reviews, survey responses, and other messages you send us.
- Information submitted through newsletters, SMS forms, waitlists, reservations, promotions, or other forms.
- Photographs, reviews, comments, feedback, and other content you choose to submit.

Payment-card information is processed by Shopify Payments or another payment provider and is generally not stored directly by KRISCHEN.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect:

- Your IP address.
- Browser and device information.
- Operating system and network connection.
- Pages viewed, products selected, and links clicked.
- Shopping-cart and checkout activity.
- Referring websites and search terms.
- Dates and times of visits.
- General location derived from your IP address.
- Cookie identifiers and similar online identifiers.

This information may be collected through cookies, pixels, tags, web beacons, software-development kits, and similar technologies.

Information From Other Sources

We may receive information from:

- Shopify and services connected to our Shopify store.
- Payment processors and financial institutions.
- Shipping, logistics, and fulfillment providers.
- Fraud-prevention and security providers.
- Advertising and social-media platforms.
- Analytics, email, and SMS providers.
- Review, loyalty, referral, and customer-support applications.
- Other third parties you choose to interact with through the Site.

How We Use Personal Information

We may use personal information to:

- Process payments and fulfill orders.
- Deliver products and provide shipping updates.
- Process returns, exchanges, refunds, and store credits.
- Create and manage customer accounts.
- Respond to customer-service inquiries.
- Manage preorders, reservations, and product waitlists.
- Personalize your shopping experience.
- Send email or SMS marketing when you have agreed to receive it.
- Display, measure, and improve advertising.
- Analyze Site traffic and customer interactions.
- Improve our products, services, and customer experience.
- Detect fraud, unauthorized transactions, security incidents, and other harmful activity.
- Protect our customers, Site, business, legal rights, and property.
- Maintain tax, accounting, transaction, and business records.
- Comply with legal, regulatory, and contractual obligations.
- Establish, exercise, or defend legal claims.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide ecommerce, checkout, payment, fraud-prevention, analytics, and other services used to operate the Site.

Information may be processed by Shopify and its service providers in countries other than where you live. Shopify’s handling of personal information is governed by its applicable privacy notices.

Cookies and Similar Technologies

We use cookies and similar technologies to:

- Operate essential Site and checkout functions.
- Remember customer preferences.
- Maintain shopping carts and customer sessions.
- Understand how customers use the Site.
- Measure Site and advertising performance.
- Prevent fraud and improve security.
- Support personalized or targeted advertising when enabled.

You may control cookies through your browser settings and any privacy-preference tools available on the Site. Blocking essential cookies may prevent portions of the Site from working properly.

Where required by law, we will obtain consent before using nonessential cookies. We may also recognize legally required browser-based opt-out signals, such as Global Privacy Control.

Analytics, Advertising and Marketing Services

We may use services provided by Shopify, Meta, Facebook, Instagram, Google, TikTok, Klaviyo, Mailchimp, Shopify Email, Shopify Inbox, and other advertising, analytics, email, or customer-communication providers.

These providers may collect information concerning your activity on the Site and, depending on your settings and applicable law, combine it with information collected through other websites, applications, or services.

This information may be used to measure marketing performance, understand customer activity, and deliver advertisements based on your interests.

You may manage certain advertising preferences through our cookie controls, your browser settings, the settings provided by the relevant advertising platform, or by contacting us.

Payment Services

We may offer payment methods including Shopify Payments, Shop Pay, PayPal, Afterpay, Klarna, and other payment providers.

The payment provider you select will process your payment information under its own terms and privacy policy. We do not control how an independent payment provider uses information you submit directly to it.

How We Disclose Personal Information

We may disclose personal information to:

- Shopify and applications connected to our Shopify store.
- Payment processors and financial institutions.
- Shipping, manufacturing, logistics, and fulfillment providers.
- Customer-service, email, SMS, analytics, advertising, security, and technology providers.
- Social-media and advertising platforms.
- Review, loyalty, and referral providers.
- Attorneys, accountants, auditors, insurers, and other professional advisers.
- Government agencies, courts, regulators, or law-enforcement authorities when required by law.
- Parties involved in preventing fraud, protecting safety, or enforcing our legal rights.
- A buyer, investor, lender, successor, or other relevant party in connection with a business transaction, financing, merger, reorganization, bankruptcy, or sale of assets.

We do not disclose personal information to third parties solely in exchange for money. However, certain advertising or analytics practices may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws, even when no money is exchanged.

Where applicable, you may opt out of those practices.

Email and SMS Marketing

You may unsubscribe from promotional emails by selecting the unsubscribe link included in any marketing email.

If you receive SMS marketing from us, you may opt out by replying STOP. Message and data rates may apply.

Unsubscribing from marketing will not prevent us from sending transactional communications concerning your orders, payments, returns, account, or customer-service requests.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a portable copy of certain personal information.
- Withdraw consent where processing is based on consent.
- Opt out of targeted advertising or certain disclosures considered a sale or sharing of personal information.
- Appeal a decision concerning a privacy request.
- Exercise your privacy rights without unlawful discrimination.

To submit a request, email Contact@krischenco.com with the subject line Privacy Request.

We may need to verify your identity before fulfilling a request. You may use an authorized agent where permitted by law, although we may require proof that the agent is authorized to act for you.

We will respond within the time required by applicable law.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

- Provide our services.
- Fulfill and document transactions.
- Manage our relationship with you.
- Comply with tax, accounting, and legal obligations.
- Prevent fraud and security incidents.
- Resolve disputes.
- Enforce our agreements.

Retention periods vary based on the nature of the information and our legal and business obligations.

Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed without authorization.

You are responsible for protecting your account credentials and notifying us if you believe your account has been compromised.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Customers under the age of legal majority in their state must have permission from a parent or legal guardian to use the Site or make a purchase.

If you believe a child has provided personal information to us without appropriate permission, contact us at Contact@krischenco.com.

United States Customers

KRISCHEN currently operates and sells within the United States. Personal information may be processed in the United States, Canada, or other locations where Shopify and our service providers operate.

Third-Party Websites

The Site may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of independent third parties.

Review the policies of any third-party service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations.

When changes are made, we will publish the revised policy on the Site and update the “Last updated” date. We may provide additional notice when required by law.

Contact Us

Questions, complaints, and privacy requests may be submitted to:

KrischenCo LLC
Doing business as KRISCHEN
Website: "Krischenco.com" (https://krischenco.com)
Email: Contact@krischenco.com